DoD MOU Partner Institution Notification of Complaint System

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This notice is for information purposes only. Early in the new year we expect the U.S. Government to launch a centralized online reporting system, allowing Service members, Veterans, and their families to provide feedback about educational institutions. The initiative, part of the President's Executive Order for Principles of Excellence, is designed to empower the students and their families by ensuring they have the best information needed to make the most informed educational choices while holding institutions of higher learning to the highest standards. This includes:

  • Providing meaningful information about the financial cost and quality of the school;
  • Preventing abusive and deceptive recruiting practices; and
  • Providing high-quality academic and student support services.

The Departments of Defense, Education, and Veterans Affairs, along with the Department of Justice, the Consumer Financial Protection Bureau, and the Federal Trade Commission, are championing this effort.  More details to follow in the new year.